McDonalds Customer Satisfaction Survey is a type of questionnaire, which almost every McDonald Customer should take at least once in a lifetime. If you are someone who loves eating fast food, then probably I do not need to introduce you to what McDonald’s is. The company gives a lot of priority to its customers’ needs and feedback. The core team at McDonald’s believes that it has reached such a high position in the market just because it has taken its customer’s feedback severely and altered its plans based on what they want.
About McDonald’s Customer Satisfaction Survey
Well, McDonald’s is a company that is well known internationally in many countries. Its most famous locations are the USA and Canadian Cities. However, the franchisee is also well known in most European and Asian countries, as well. McDonald’s Corporation is a company well known for its fast food dishes, which is based in America. This is a well-known and established the company, which was founded as back as 1940. Richard and Maurice McDonald founded the company. They had founded this company in San Bernardino, California, United States.
The big leap happened when, in 1955, Ray Croc, a businessman, joined the company. He went on to purchase this chain from the McDonald Brothers. Later he converted the internal business model of this company from a basic mom and pop store to a new franchisee based model. This helped the company sustainably grow in the right direction at a fast pace. The first headquarters of this company was based in Oak Brook, Illinois. Later, it was moved to Chicago at the starting of 2018.
If we look at the revenue statistics, then McDonald’s is the largest revenue chain. It serves more than 69 million customers daily. This chain of restaurants operates in more than 100 countries. As of 2018, it has more than 37000 outlets spread across the globe.
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The restaurant chain is famous for various fast food dishes such as hamburgers, cheeseburgers, french fries, feature chicken products, breakfast items, soft drinks, milkshakes, wraps, desserts, etc. To serve the fitness-loving healthy customers as well, the company has now also brought fried fish, salads, soups, etc. in its menu list. The McDonalds Chain earns through its rent, royalties, and revenue generated from everyday sales. If we have a look at the statistics published in 2018, then McDonald’s is the second-largest private employer of the world, with over 1.7 million employees. The number 1 position, however, is with Walmart having 2.3 million employees.
Requirements to take part in the McDonalds Customer Satisfaction Survey
As you all know, every company has got a set of rules and norms that one needs to fulfill to be eligible to take part in its events. Similarly, the McDonalds Survey is also one of its major annual events. To be qualified enough to participate in it, you need to meet specific criteria before you go on to appear for their questions. All of these criteria are mentioned below.
- You must be of at least 15 years of age. McDonald’s does not consider the feedback given by anyone below 15 years age group, for the McD Voice survey.
- You must have made a transaction at any of the authorized McDonalds Store within the last seven days.
- You must have the receipt or bill of the purchase that you made.
- You must have the 26 digit survey code, that you will have to enter into the online questionnaire of the McD Voice Customer Survey.
- You must know either one of the two languages – English or Spanish. You don’t need to know words like an expert. Instead, even if you know the basics of either one, it would do.
- You must have a mobile phone, laptop or computer with a stable internet connection.
- You must have access to the website www.McDVoice.com/
If you feel that you fulfill all these requirements, then you are now eligible enough to take part in this McDonalds Customer Survey. You can proceed further to read the exact steps for the same.
Steps to taking part in the McDonalds Customer Satisfaction Survey
Now, having fulfilled all the requirements needed to be eligible enough to participate in the McDonalds Survey, you must be wondering as to what are the exact steps that you will need to follow to enter into the survey and win. So, given below is the way to do that.
- Connect your smartphone or laptop with an internet connection.
- Open your local browser and search for google.com
- Go to the URL Box and search for McDVoice.com/
- After clicking on GO, you would be redirected to the home page of this website.
- On the home page, you would be asked to enter some details, such as your 26 digit survey code.
- This survey code is printed on your store receipt, and you can find it out from there.
- After you enter your code in the given box, it would validate it for a couple of minutes and later redirect you to another page.
- This page will start your actual survey. You will be asked a few questions, which you have to answer based on your experience. You have to rate their services, as per your honest feelings.
- Once the survey is completed, you will get a unique code. You can encash this code as a free meal or a discount coupon at any of the authorized McDonalds stores. Remember, this coupon is valid for seven days only. So, make sure you correctly write down this unique code behind your receipt and carry the receipt along with you. By doing so, the next time you pass by McDonald’s, you can utilize it efficiently.
- According to the official rule of McDonald’s, you can take this survey only five times a month. This means that you can get only five freebies to your name every month at max.
- If you have any other queries related to this process, you can feel free to contact their customer care number, and you would get the proper guidance.
Reward System at McDonald’s Customer Satisfaction Survey
Now, having understood the process to enter into the survey, you must be thinking as to what will you be getting in the form of rewards?
So, here is the list below –
Buy one get one free on any menu item, other than value meal, happy meal, 20 piece nugget, or ten chicken tender.
Frequently Asked Questions –
Although I have covered all the significant points in the above article, still there might be some people who might have certain doubts in their minds regarding the procedure. For all those people, given below, I have covered all the most common questions an individual could have regarding this topic. I hope that you find the answer to your query in that itself.
Question – I am under the age of 15, but still, I want to participate in this competition. How do I always do that?
Answer – Well, as of now, there is no way out you could do that. The company, as of now, allows only customers who are above the age of 15 to participate in this Survey.
Question – Why do they ask for my data, such as name, mobile phone number, email address, etc. What are they going to do with that data?
Answer – The only purpose why the company collects your data is that they can establish contact with you if your name comes in the lucky winners of the sweepstakes.
Question – How much time will it take for me to fill up this survey form?
Answer – Well, this is a very pertinent question, as the answer depends on the speed of each individual. However, if we go on to look at the average, you can finish the whole Survey in about 5 to 10 minutes.
Question – Is there any offline way available to take this Survey?
Answer – Well, as of now, there is no offline way to participate in this. But the company will soon look into it, and roll out offline routes as well. Thus, then the offline public would also be able to take part and win.
Conclusion – If you are a fan of fast food, then the McDonalds Customer Satisfaction Survey should be an excellent way for you to arrange some freebies for yourself.